Order Pickup and Delivery Information

Order Pickup and Delivery


Order Pickup 

Orders will be ready for pickup in 1 - 2 business days once your order has been paid in full.   Order pickups will be from our home-based business office, located in Paradise, Newfoundland.  Orders for pickup will be placed in our order pickup box for you to pick up during our order pickup times.  Your order will be tagged with your order receipt, if you have multiple items in your order, each item will have your order number on it. 

You will be notified by email when your order is ready for pickup and the location of the order pickup box on our property.  Please check your junk or spam email folder if you do not see your order or pickup notification email.  If you do not get an order pickup notification within 1-2 business days, please contact us.


Poor Weather, Unforeseen Circumstances

We will do our best to ensure orders will be ready and available for pickup within 1-2 business days, however for any unforeseen circumstances, poor weather, we reserve the right to delay or reschedule order pickup.  In the event we need to reschedule your order pickup, you will be notified by email.


Order Pickup Times


Orders can be picked up any time during the following days and hours.  In the event, you can not pick up your order during the scheduled times, please contact us and we will try and assist with alternate arrangements.

Monday - Friday   8:30 AM - 8:00 PM

Saturday   12:00 PM - 5:00 PM
Sunday       No Order Pickups

 

Order Pickup Expiry

All orders selected for local pickup must be picked up within seven (7) calendar days from the date your order is available for pickup.  Orders that are not picked up seven (7) calendar days will be canceled and refunded, less a 20% restocking fee. 


Order Shipping

We will ship your order anywhere in Canada that is serviced by Canada Post. shipping costs are automatically calculated by our website based on the weight and size of your order. Orders are normally shipped within 1-2 business days.